Private Policy

Last updated: March 25, 2026

ARANA Living Inc. (“ARANA Living,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit an inquiry, or communicate with us.

1. Information We Collect

We may collect the following categories of information:

  • Contact information, such as your name, email address, phone number, company name, and country.
  • Inquiry information, such as the subject of your message and any information you provide in your inquiry.
  • Technical information, such as IP address, browser type, device information, and website usage data collected through cookies, analytics tools, or server logs.
  • Messaging consent information, including whether you consented to receive text messages from us, the time and manner in which consent was collected, and related submission records.

2. How We Use Information

We may use your information to:

  • Respond to your inquiries and provide customer support.
  • Communicate with you regarding your inquiry, request, or relationship with us.
  • Send text messages regarding your inquiry if you have provided consent to receive them.
  • Operate, maintain, and improve our website, products, and services.
  • Protect the security and integrity of our website and business.
  • Comply with legal obligations and enforce our rights.

3. Text Messaging Privacy

If you provide your mobile phone number and consent to receive text messages from ARANA Living, we may send you text messages related to your inquiry, including follow-up questions, scheduling, status updates, or related customer service communications.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us using the information below.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for their marketing or promotional purposes.

4. How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate our website, communications, hosting, analytics, customer support, or related business functions, subject to appropriate confidentiality and data protection obligations.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, property, users, or business.

5. Cookies and Analytics

We may use cookies and similar technologies to improve website functionality, analyze traffic, and understand how visitors use our site. You may adjust your browser settings to refuse cookies, though some site functions may not work properly.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

  • You may choose not to provide certain information, though that may limit our ability to respond to you.
  • You may opt out of text messages at any time by replying STOP.
  • You may contact us to request updates or corrections to your information, subject to applicable law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy, security, or content of those third-party sites.

10. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@aranaliving.com.